Every order is checked before dispatch. If an item arrives damaged, spoiled or is not what you ordered, tell us the same day and we will make it right.

Call or message us on the number on your order and tell us the order number and which item is affected. A photo helps us resolve it faster.

Where stock allows we will replace the affected item on our next delivery route. Otherwise we will refund that item.

Refunds for online transfers are returned to the account used to pay. Cash on delivery orders are refunded in cash.